Patient-centered
We are guided always by the needs of the patient for trust, ease and comfort. We work to create a partnership that is effective and personal. We guide patients in shared decision-making including education to help evaluate options against their own needs.

Compassion
We see the faces of our own loved ones in each patient and we are moved to alleviate suffering, anxiety and discomfort.

Collaboration
We recognize that effective healthcare is a team effort requiring timely communication and coordination involving the patient, ourselves and others. We follow evidence-based medical guidelines to coordinate the care of our patients.

Accountability
We take responsibility for our own actions; we "step up" and "own up".

Pursuit of Excellence
Our passion as a collaborative health system is to continually improve our quality of care. We embrace opportunities to:

• statistically improve care outcomes (clinical quality and safety)
• cause patients to recommend us to family and friends (patient satisfaction)
• provide easy and affordable access to care (operational efficiency)

Integrity
We speak and act ethically and honestly. We treat each patient and every co-worker with trust and respect; we follow through on what we say we'll do because our patients and co-workers depend on it.